Frequently asked questions

All you need to do is fill out a brief and register on our CGI CRM platform. Contact our manager via chat, and they will assist you with the process and provide a time and cost estimate for your 3D rendering project.

Corrections are free as long as they account for less than 60% of the project workload. If your requested change exceeds this, it will be treated as a new project.

Yes, this option applies to your 3D rendering and modeling projects. Before the project starts, the Project Manager will agree with you on the delivery date. If we do not deliver the results within the agreed-upon timeframe, you will receive the project for free.

To access this program, you must follow 3 simple rules:

1. Make a 100% prepayment. If the project is delayed, you will receive a full refund.
2. Contact your 3D team at least once every 24 hours.
3. Provide all comments, revisions, and adjustments* at least 12 hours before the deadline. *Comments, revisions, and adjustments refer to changes that constitute less than 60% of the project workload. If the change exceeds this limit, it will be considered a new project.

We accept all types of files, including sketches and video briefings. The only rule is that if you want us to strictly follow your drawings, you must send them. Ideally, we prefer to work with the following materials:

• For plans and drawings – CAD, PDF, or other vector formats.
• If you have a ready 3D model of an object – any format you have: STL, 3DS, MAX, OBJ. To show what the object looks like, please include links to a website or photos in any format. If you’re unsure, include everything you have. The project manager will review the files.

Absolutely. You’ll be able to do that anytime through our CGI CRM platform. It gives you 24/7 access to project files and materials, allows you to leave feedback, track progress, and communicate with your CGI team whenever needed.

We accept the following payment methods:

Bank Card: Visa, Mastercard, Discover, American Express PayPal SWIFT

Switching to CGI instead of photos offers several advantages. You can create high-quality product imagery in any quantity, without the need for photoshoots, prototype creation, shipping, decor rentals, or storage. Additionally, photorealistic quality and an easy workflow provide the following benefits:

• You can request many views.
• You can change any details as needed.
• It's simple to showcase all customization options of your product.

-3D product models can be reused in both online and offline marketing, as well as PR activities.

• You can use the 3D model to promote your brand internationally.
• Interior design companies that use CGI will be happy to use your 3D models into their projects.

It certainly will. We've developed a system that makes it feel like we’re sitting right next to you. At the core of this system is our custom-built online platform, CGI CRM, which we’ve been perfecting for over 10 years. This platform works seamlessly for clients across Europe, the USA, Canada, and Australia. With 24/7 support, the location of your company doesn’t matter. In fact, working online has its advantages. Our platform allows you to stay in touch with your 3D rendering team and access all the information you need in one place, neatly organized. Plus, with our wide range of services—including drawings, product modeling, and rendering—you can easily keep track of large-scale projects.

We work with 3D visualization projects of all sizes. In fact, many companies we've partnered with for years started small. We create CGI that’s perfect for advertising campaigns, sales growth, product demand testing, and impactful presentations, no matter the project’s scale.

On average, one lifestyle rendering takes up to 48 hours. However, the exact time depends on various factors, such as the number of views, model complexity, and background. You can estimate the cost of your 3D visualization project using our calculator on the main page. For an exact price, please contact our manager.

The cost depends on the type and number of 3D rendering products you need. To estimate the price, use the calculator available on the main page of our website. You can also click the "Schedule a demo" button to book a free video presentation and receive an accurate project estimate.

If the results don’t meet your quality standards, you can request a refund. Please note that the refund option is available within 30 days of payment.

We have a two-step quality control system. It includes two iterations. First, Project Managers review the results according to our internal Quality Assessment system. Then, Mentors check the work again for compliance with aesthetic quality standards.

We typically require a 50% payment upfront. The exact terms depend on the 3D rendering project, so please contact the project manager to learn more.

The difference lies in time, cost, and resource management. You can choose one approach or combine both. In the latter case, we will empower your in-house team. We will:

1. Provide backup during peak seasons, handling large-scale 3D visualization projects and delivering results within a short timeframe.
2. Free your creative CGI team from routine tasks.
3. Offer unparalleled value for money. We are only here when you need us, so you won’t have to pay for holidays, sick leave, rent equipment, or worry about keeping us busy when there are no 3D rendering projects.
4. Tailor our workflow to match yours. Our Project Managers will build a pipeline that seamlessly integrates with your processes and organize its implementation.

Certainly. Just send us your request via email. You can find the "Contact Us" section on the page below. Specify the type of results you would like, and we’ll send you the proposal by the next business day.

Our head office is located in San Francisco, California. However, there’s no need to visit in person to start working with us. Simply leave a message through our contact form — our fully online platform makes remote collaboration easy and seamless. You can communicate with your CGI project team at any time, just as if we were working side by side in the same office.

You can get an approximate estimate for your CGI project using our online calculator. 3D Visualization is more cost-effective than product photography. It eliminates the need for expenses on decor rentals, storage, shipping, and photoshoot locations. Additionally, we offer discounts for large-scale 3D rendering projects. To get a cost estimate of your project, please contact our manager.

Sure. In fact, we work with all our clients through a dedicated team system. With over 642 3D rendering and 3D modeling artists, every client is assigned a CGI team, including a project manager. This team is always ready to start your project, with no waiting required. Additionally, the CGI team keeps track of all your preferences, ensuring that the right results are delivered without needing to repeat the brief each time. Essentially, the dedicated CGI team functions as an extension of your in-house team.

Our online support is available 24/7. You can call your manager or leave a message in your project group chat anytime you need.

An image showing the product in a real scene. Marketers favor lifestyles over the product shots because they are attention-grabbing, atmospheric and showcase product benefits rather than features. Lifestyle proves that furniture looks amazing in real interiors and shows the size of a product in comparison with other objects in the image. To create a furniture lifestyle with photography, Manufacturers need to go through photoshoots; with product rendering, they just send 3D Artists the references of the desired outcome.

3D Modeling is the process of creation of mathematical representation of an object in three dimensions using 3D modeling software. The resulting product is called a 3D model.

The service includes 3D modeling and a front-view 3D render on white background, in resolution full HD 1920×1080 px 72 dpi. This option is perfect for furniture pieces having simple componentry, such a wood chair or table, or a console – just like in the example in our Pricing section. This kind of simple modeling task takes up to 4 hours.

Complex modeling service includes 3D modeling and creation of a 3D render on white background, in resolution full HD 1920×1080 px 72 dpi. Complex Modeling is the option for furniture with complex componentry and/or intricate details, such as a leather armchair, or vintage design objects. Due to the detailing, the work of 3D Modeler takes 4 hours at least. You can see the example of an object for Complex modeling in our Pricing section.

This type of service includes 4 basic components: design and creation of a simple environment for your 3D model, created in accordance with your reference images; lighting customization, 3D rendering and final post-production in Photoshop. Simple lifestyle is a great choice for single shots of a small or average-sized product, and when the background space isn’t vast. Please note that the service does not include 3D modeling which should be ordered separately. You can see an example of Simple Lifestyle in our Pricing Section.

Complex lifestyle includes the same 4 components as the Simple one: design and creation of a simple environment for your 3D model, created in accordance with your reference images; lighting customization, 3D rendering and final post-production in Photoshop. The difference is that Complex Lifestyle option is used for large-size product shots or group shots ( 2-3 items in 1 scene). You can see an example of Complex Lifestyle in our Pricing Section.

A process of generation of a photorealistic or non-photorealistic image with 3D model/3D models using 3D rendering software. The resulting product is called a render.

CG lifestyles and product shots are often used for creation of print selling tools. We create design for brochures and catalogs, banners and flyers, as well as other print design options. Add “print design” to your order using our online calculator, 1 item standing for 1 page design. Please bear in mind that the resulting figure is only an estimate price. As we practice individual approach to each project, to get the exact quote please leave us a request.

Technical Assignment, or TA, is a brief containing all the necessary information on project: task description, product photos, sketches, drafts and even videos that help to understand how the object looks. Besides, TA includes style, light and mood references, links to the website or any visual examples for a lifestyle CGI. We prefer to work with the following materials:

CAD format, pdf or any other vector format for plans and drawings; Stl, 3ds, max, obj formats for a 3D model of an object; Any format for product images.

CGI CRM is a digital platform where our clients can communicate with the team of 3D artists, monitor the working process, use the library, store project files and so on.

Called 360° product rendering as well, this is a type of product image allowing the customer to turn a model around and take a look at it from every angle. We create every 360° view with 60 images in the 1920*1080 px resolution. 360° view is widely used in ecommerce, for the tool enriches customer experience and makes it feel more like real-life shopping, thus boosting conversion.

Augmented Reality is the interactive 3D technology allowing to experience the product by overlaying its virtual representation on top of natural environment. The best example are the interactive IKEA catalogs allowing users to try furniture in the interior it is selected for. 3D model looks exactly like the actual product and is projected in real size. At CGIFurniture, we adopt existing 3D models of our clients to work in their AR apps, as well as create the new ones from scratch.

VR, or Virtual Reality is an artificial environment providing an interactive immersive experience through simulation of sensory events, such as sight and sound. Objects are recreated digitally and placed in virtual environment for the user to experience them like in real life: interact with them, see their features and benefits, change options, such as fabrics or finishes.

For our clients, we create 3D panoramas allowing to experience furniture in life-like settings. These panoramas can be viewed via VR Headset or desktop. As a three-dimensional product, VR is used to showcase entire product collections and concepts before production stage.

Copywriting is the art of selling products with stories. Storytelling has innumerable powers: it spurs the imagination, ignites emotions, builds a strong connection between readers and products. While images showcase what the product looks like, copywriting helps customer realize that this particular model will be perfect for him. Words immerse the reader into the image by engaging all human senses and letting touch the product, feel its scent and interact with it on a new level.

Copywriting is used for trade catalogs, brochures, flyers, billboards and website product pages. Though different in volume, these genres have a common goal – let brands design communication between customers and products.

You can find out the estimate cost of your copywriting project using Calculator on our Prices page. 1 item stands for 1 hour of work – the time it takes to write a 20-30 words product description for a catalog.

An edge or skeletal representation of a real-world object consisting of points, lines and curves which define the edges or center lines of objects. It’s the least graphically detailed type of CAD object and is therefore used to show real sizes and dimensions of the furniture. The cost of creating such a model is $19/h and it takes about 1-2 hours.

A CG video showcasing the product in motion. It is used by Marketers and Manufacturers to highlight features of the product, show how it works or educate the viewer on how to select the product and how it is manufactured. The difference between traditional and 3D product animation is that the latter allows to generate any views, details and environments without need for their physical presence, thus giving Marketers full creative freedom.

A type of 3D model that is used when a model needs to be impeccable in matter of details. It helps showcase the textures and materials quality of an object, so high-poly modeling is used for photorealistic visualizations, lifestyles as well as on white background.

A type of 3D model that is perfect for interactive solutions, for instance, Augmented Reality apps and games. Low-polys are used when the level of detail is less important than the size of the model’s file. They need less computer memory so they are a great solution for interactive 3D products.

High-Resolution Images are indispensable for print advertisement with 300dpi: posters, large format catalogs and some types of small-scale outdoor ads. There are 2 most popular formats for such types of resolution for traditional ads:

3508×2480 px for A4 size; 2550×3300 px for Letter size. Photorealistic high-resolution images catch the attention of clients and make for stellar marketing campaigns.

Asset Management System — is a digital library that allows our clients to store, keep track, update and maintain their 3D assets such as 3D models, lifestyles and materials.